Job Description
Entry-level Help Desk Technician position providing first-line technical support to government employees. You will troubleshoot hardware and software issues, assist with password resets, and escalate complex problems to senior staff.
Requirements
- Public Trust Clearance or ability to obtain
- Entry-level position (0-2 years experience)
- Basic IT knowledge and troubleshooting skills
- Strong customer service orientation
- Good communication skills
- CompTIA A+ certification preferred
- High school diploma required
Benefits
- Entry-level opportunity with growth potential
- On-the-job training
- Health and dental insurance
- Clearance sponsorship available
- Career advancement path